Massachusetts 211 Get Connected. Get Answers

With the support of social service organizations that provide health and human services throughout Massachustts, United Way has introduced a statewide Information & Referral system. By dialing 211, individuals or families can be connected to valuable resources at appropriate community based organizations or government agencies.

Every day, someone somewhere in Massachusetts needs to find essential community services, everything from finding an after school program, locating a food bank, or securing care for an aging parent. Many have faced these challenges, but don’t always know where to turn for help.

The answer is 211. All anyone has to do, to get connected to a family counselor, find where to get financial advice, contact a Little League team, or even find volunteer opportunities is pick up the phone. You will speak confidentially with an Information & Referral Specialist who will assess your needs and determine the service provider best equipped to handle your problems or crisis. It is available Monday through Friday from 8:00 a.m. to 8:00 p.m.